Employer: Nick Hern Books
Job level: into
Job location: London
Work mode: On site
Job salary: £28,500
Application deadline: April 7, 2025
Job description
In this pivotal support role, you’ll have responsibilities and involvement in a wide range of areas – including, but not limited to:
• providing excellent customer service via the phone and email
• processing and arranging delivery of direct-to-customer orders
• drawing up invoices and taking payments
• booking couriers, and handling incoming / outgoing post
• ensuring the smooth running of the NHB office by ordering stationery and supplies, and overseeing our agreements with suppliers
You’ll also collaborate across most departments, such as with:
• our Marketing and Sales teams, by attending industry trade fairs and author events to sell our books, and helping to maintain our website
• our Production department, by helping ensure that new titles progress smoothly from typescript to finished publication (including some proofreading and copy-checking)
We will reply to all candidates via email within two weeks of the deadline for applications, regardless of whether you’ve been shortlisted or not.
We’d love it if you had…
We're looking for someone with a demonstrable passion for and good knowledge of contemporary UK theatre. You'll also ideally have had some practical experience (amateur or professional) and / or an academic qualification in theatre or drama.
You’ll need to be:
• proactive, organised and good at prioritising competing tasks
• comfortable with providing customer service over the phone, email and in person
• an excellent communicator, both verbally and in writing
• focused and meticulous, with an excellent attention to detail
• happy working both independently and as part of a team
• adaptable and confident at learning new systems and software
Knowledge and / or experience of publishing and / or bookselling would be an added advantage, but isn’t required. Full training will be provided.
Employer details
Nick Hern Books (NHB) – the UK’s leading specialist theatre publisher and performing rights agents – is seeking a new member of the team to contribute to and provide support for all aspects of our publishing activity.
If you’re passionate about theatre and looking to take an early step in a career in publishing or the arts, this is an exciting opportunity to gain broad experience at a vibrant and dynamic independent publishing house which sits at the heart of the UK theatre industry.