Subscriptions Executive / Office Assistant

Job description

Key Responsibilities
• Managing and maintaining the subscription database
• Responding to subscriber queries and processing orders
• Fulfilling online shop orders and liaising with distributors and stockists
• Supporting the Director with general office administration – including email correspondence, answering phones, calendar management and ordering supplies
• Planning and delivering subscription renewal and promotional campaigns
• Assisting with the organisation and delivery of events (occasionally outside office hours)
• Posting and managing stock of magazines and promotional materials
• Coordinating advertising enquiries and sales
• Reporting sales figures and analysing marketing performance
• Collaborating with editorial and marketing teams on outreach and promotions
• Helping to manage the online shop and back issue listings
• Creating marketing assets – skills in design, audio or video editing are a strong advantage (training can be provided)

We’d love it if you had…

You will have a strong interest in literature and publishing, a meticulous eye for detail, and a proactive approach to administration, logistics and communication. This is a varied and rewarding role that suits someone who enjoys working across multiple areas – from managing subscriptions and fulfilling orders to helping organise events and contributing to marketing campaigns.

You will be highly organised, self-motivated and eager to contribute to the smooth running of a respected cultural publication. You’ll be comfortable taking initiative and working flexibly within a small, collaborative team. You’ll have excellent communication skills, the confidence to liaise with subscribers and external agencies, and the ability to manage a varied workload with care and precision.

Experience with Excel, WordPress, Mailchimp and CRM or database tools is desirable, as are skills in Adobe Creative Suite and basic media editing. A positive attitude, adaptability and a keen interest in the literary world are essential.

Employer details

The London Magazine (est. 1732) is the oldest literary and arts periodical in Britain. We publish the best in contemporary short fiction, poetry, essays and reviews. As a cornerstone of the UK’s literary life, the subscriptions executive offers an exciting opportunity to be immersed in the world of publishing while playing a vital role in our operations and reader engagement.